Learn how Digital Think Online & Network System collects, uses and protects information related to our internet service, website, billing and self-care app.
Effective date: 20 July 2026
Digital Think Online & Network System respects your privacy. This policy explains what information we handle when you request or use our broadband internet, customer support, website, online payment service and self-care application.
The self-care app may display your connection details, usage, package, invoices, payment history, notices and support activity after secure sign-in. Payments are processed through the selected payment provider. We may receive a transaction reference, amount and payment status, but we do not store your mobile banking PIN, password or one-time verification code.
We do not sell customer personal information. We may share only the information reasonably necessary with authorised employees, network or software vendors, payment processors and government or law-enforcement authorities where required by law.
We use reasonable administrative and technical safeguards to protect information. No online system can be guaranteed completely secure, so customers should keep account credentials and verification codes private.
We retain records only for as long as reasonably needed to provide service, resolve disputes, maintain financial records and meet legal obligations. Our website may use essential cookies for navigation, preferences and security. You may limit cookies through your browser, although some features may not work correctly.
You may ask us to review or correct your account information, or request deletion where retention is not legally or operationally required. We may verify your identity before acting on a request.
We may update this policy when our services or legal requirements change. For privacy questions, contact us at digitalthinkonline@gmail.com, call 01976-799564 or 01977-967223, or visit West Boxnagar (near AC Mosjid), Sarulia, Demra, Dhaka-1361.
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
At Digital Think Online & Network System, accessible from Xplore Net one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Edufy and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This Privacy Policy applies only to our online activities and is valid for visitors to our website, software and mobile app with regards to the information that they shared and/or collect in Edufy. This policy is not applicable to any information collected offline or via channels other than this website.
We use the information we collect in various ways, including to:
Edufy follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Like any other website, Edufy uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
You may consult this list to find the Privacy Policy for each of the advertising partners of Edufy. Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Edufy, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that Edufy has no access to or control over these cookies that are used by third-party advertisers.
All the information collected or tracked on this app are solely for the purpose of seamless management of the education institutes of Bangladesh only. There are no adult content or sensitive content on this app that may harm any children. The content of this app does not portray anything that violates cultural norms of Bangladesh. The data in this app will never be used for any business purpose. The app is safe for its intended users, is compliant with Google Play Policies 2, and satisfies legal requirements.
Edufy's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
Under the CCPA, among other rights, Bangladesh consumers have the right to:
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Edufy does not knowingly collect any Personal Identifiable Information from children under the age of 13 without the consent of their parents. If you think that your child provided this kind of information on our website, software or app, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.